Legal
Privacy Policy
Effective date: April 2025. Last updated: April 2025.
This Privacy Policy explains how The AI Cyclops (trading name of Big Noise Media LTD) collects, uses, and protects your personal data when you use our website or services. We are committed to protecting your privacy and handling your data responsibly.
1. Who We Are
The AI Cyclops is a trading name of Big Noise Media LTD, registered in England & Wales, company number 13506460. Our registered address is Milton Keynes, UK. You can contact us at info@bignoisemedia.uk or by calling 01908 382457.
2. What Data We Collect
We may collect the following types of personal data: your name and email address (when you contact us or subscribe to our newsletter), your phone number (if provided via a contact form), enquiry details and messages you send to us, and basic usage data about how you use our website (via analytics tools).
3. How We Use Your Data
We use your personal data to: respond to enquiries and booking requests, send you information about upcoming workshops or services you have expressed interest in, send our newsletter (only if you have opted in), improve our website and services, and comply with our legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases: your consent (e.g. newsletter sign-up), the performance of a contract (e.g. workshop bookings), our legitimate interests (e.g. responding to enquiries, improving our services), and compliance with legal obligations.
5. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact enquiries are typically retained for up to 2 years. Newsletter subscribers are retained until you unsubscribe. Booking records may be kept for up to 7 years to comply with financial and legal requirements.
6. Sharing Your Data
We do not sell your personal data to third parties. We may share data with trusted service providers who help us operate our business (e.g. email platforms, payment processors) under strict data processing agreements. We may also disclose data where required by law.
7. Cookies
Our website may use cookies to improve your experience. Cookies are small files stored on your device. We use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser. By continuing to use our site, you consent to our use of cookies in accordance with this policy.
8. Your Rights
Under UK GDPR, you have the right to: access the personal data we hold about you, correct inaccurate data, request deletion of your data ("right to be forgotten"), object to processing, restrict processing, and data portability. To exercise any of these rights, please contact us at info@bignoisemedia.uk.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any third-party site you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: by email at info@bignoisemedia.uk, by phone on 01908 382457, or by writing to Big Noise Media LTD, Milton Keynes, UK.